Hi Rob,
I'm like 99.9% that I paid 4 the extra push notification it use to work but listening to your last podcast I realized I haven't got 1 in a while. Checked settings and notification was off. However when I tried to turn on there is nothing to be turned on. I got the extra feature the week it came out. Please tell me what happened
Thanks Bonnie
Hi Bonnie,
Check out this link - it offers instructions for Push.
http://tii.libsyn.com/push
Thanks for supporting the show.
Rob W
Hi Rob,
Ok I did a complete delete/install keep getting error "this is not a test user account" create a new account in the sandbox environment
Please help
Bonnie
Hi Bonnie,
That usually happens if you are on a jailbroken phone and have the app installous.
You need to use the same iTunes account for Push as you used to purchase the Tii App.
Rob W
Hi Rob,
Thanks for your reply, yes I know but unable to purchase the upgrade from itunes store it is grayed out. My original purchase was from the itunes store too. I uninstalled installous still a no go. In fact I've never used it.
Thanks Bonnie
Hi Bonnie,
You have to make sure you purchased Push with the same iTunes account as you purchased the in App upgrade.
Additionally - we can not guarantee performance for any jailbroken phones.
Sometimes depending on the apps you have that are installed on a jailbroken phone - it will cause conflicts. For most jailbreakers this is not an issue - but for some it is.
I would recommend going through the steps per this link
http://tii.libsyn.com/push
You likely will have to completely uninstall the Tii App from your computer and your iPhone and then sync and then re-install on both your computer and iPhone - and then do the upgrade again for iTunes.
As long as you use the same iTunes account as before - you will not be charged again. But you do have to purchase both the Tii App and the Push upgrade from the same iTunes Account.
Rob W