Ask Tii - AT&T policy for early upgrades

Hi Rob,

With the new iPhone hopefully being released right around the corner what is ATT's policy towards purchasing if you still have until August 2012 before completing your contract?

Do they give you any help at all?

Regards,

Steve R

 

Hi Steve,

First thing you should do is check your status for an upgrade on your iPhone by calling *639# - (Which is *NEW#)

 

 

Once you hit call - you will see the following Message:

 

 

What is supposed to be a short time later (your results may vary) you will get a text message sent to you that will look something like this:

 

 

This message will let you know when you can upgrade to a new iPhone at no additional cost, along with what the cost would be now to upgrade.  Above is the message I received when I checked on July 31st 2011.  I just sent another request and once it comes in I will see if there is any difference and update. 

 

Please note when you are able to upgrade is not just based on a fixed date for all customers - how much your monthly plan is will effect when you are eligilble to upgrade at no cost - so make sure you check from your phone. 

 

Regards,

Rob W