Hi Rob,
It seems like the update went fine until it went into syncing mode after the update. It hung in step 2 or 4 "Preparing to sync". It just freezes itunes and the computer. I am ready to unplug it and try to reset it. I am using xp. Any ideas?
Thanks
Jim K
Hi Jim,
Check to see if you have any other programs running on XP and close them down.
Also make sure you are not running through a USB hub or even into a keyboard or monitor - but rather plugged directly into the computer. It is really important when doing updates to your iOS device that it is plugged directly into the computer.
Again also make sure all other Programs are shut down.
Regards,
Rob W