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Tue, 17 May 2011
Hi Rob,
Some time back you talked about apps to get EXIF data from Photos - what were those apps?
Thanks
Bert
Hi Bert,
We mentioned a few actually and this was per Episode 151. The apps mentioned were:
Metadata browser
Photos Info
EXIF Wizard
Pro Camera + GeoTagging
Regards,
Rob W
Category: vip_iOS
-- posted at: 6:00am EDT
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Sun, 15 May 2011
Hi Rob,
My wife recently lost her new iPhone 4 and used the MobileMe feature Find My iPhone to locate it. The service worked flawlessly and we recovered her lost phone, from within the couch....
While in the process of sending commands to her new phone she also sent the commands to her old 3GS with a random password.
After many guessed at what the password might be, the phone now displays the message 'incorrect passcode. Please try again in 1,428,793 minutes'.
I'm not exactly a spring chicken anymore and just want to sell this damn phone already but it's stuck in countdown.
How do I recover the phone and restore it? iTunes won't recognize the phone and it won't respond to anything but the correct password that is long forgotten.
Suggestions?
Matthew M
Hi Matthew,
Have you tried putting it in recovery mode (DFU mode) and restoring it from the computer you sync it with?
Rob W
Hi Rob,
Not sure what DFU mode is or how to get there but if it's connected to it's normal Mac for sync or, any of our other Macs, same result. All it says is that the iPhone is in lockdown and requires a password to continue.
And it now shows 23,956,179 hours to re-try. This phone hates me. It keeps going up and I'm not even touching it.
Matthew M
Hi Matthew,
Try this and then doing a restore.
http://tii.libsyn.com/vip/ask-tii-putting-i-os-device-in-dfu-mode
RW
Hi Rob,
Yes!!!! That Worked.
Many thanks many times over. I really thought this phone was done for good.
Much Love. Don't ever stop!!!
Matthew M
Category: vip_iOS
-- posted at: 6:00am EDT
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Tue, 10 May 2011
Rob,
When I try to update my iPhone 3G from 3.13 to 4.2, it asks me to back-up and I say yes, and it takes forever, such that I have to cancel the process.
I have synched it with iTunes prior to upgrade attempt. Is it safe to skip the backup step? How do I speed this process up?
Russell
Hi Russell,
To speed up the back up process - you might want to deselect all your Photos from sync'g and any videos and podcasts.
Then try the back up - that should speed things up.
But if you don't backup you are looking at the possibility of having to reset up all your email accounts and other iPhone settings.
Not the end of the world - but extra work you may want to avoid by having the back up in place.
Good Luck.
Rob W
Category: vip_iOS
-- posted at: 6:00am EDT
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Sat, 7 May 2011
Hi Rob,
Hey i need help. I have an iphone 3g and i am using a gophone prepaid sim card. I can text and call but i cant use the internet on it. What can i do to use intetnet on it.
Thanks
Mario
Hi Mario,
A simple pay as you go voice plan - will not cover Data. You also need a sim card / plan that covers data for you to access the internet.
Sorry.
Rob W
Category: vip_iOS
-- posted at: 6:00am EDT
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Fri, 6 May 2011
Hi Rob,
Okay I just noticed the icon next to my battery a lock with a circle around it. Is that showing I jail broke my phone? Which I did....
Regards,
Steve R
Hi Steve,
That means you have your screen rotation locked.
To turn it off - on the iPad - you might just need to toggle the switch on the right side next to the volume controls. Or on any iOS Device - double tap the Home button to bring up the Active Apps Dock and then scroll to the left. (Slide finger to the right). The Screen rotation lock toggle is the first icon in the dock. Just tap to undo.
Regards,
Rob W
Category: vip_iOS
-- posted at: 6:00am EDT
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Thu, 5 May 2011
Hi Rob,
I am Calin from Portland, OR. I have updated my IPhone 4 to IOS 4.2.1 and activated the FindMyIPhone service, which works great.
However, after the upgrade, the location services seem to be active all the time (the 'GPS arrow' icon is always on), which I am guessing it has to do with the FindMyIPhone feature.
So, here are my two questions:
A) What does this do to my battery life? I am worried that it will drain it a lot faster.
B) Is there any way to turn off the location part of FindMyIPhone service, but keep the remote locking and ringing?
Love your show.
Thanks,
Calin
Hi Calin,
Thanks for listening to the show.
The Arrow should not be showing up in the upper bar on your iPhone for the find my iPhone feature.
You should check to see what Apps you have Location services turned on for by going into the Settings App to the General section and then to "Location Services"
There you can see all the apps you have locations turned on for. I would suggest turning off just the individual apps you really do not need / want location services for.
But you will need to leave it on overall - as turning it off at the top will give you a message that says - "Turning off location services will no longer enable you to locate your iPhone on a map. with find my iphone"
So you do need it turned on for find my iPhone
But again that alone will not put the arrow in the top bar - some other app is doing that and yes it is draining your battery.
Regards,
Rob W
Hi Rob,
Thanks a lot for your answer, it was right in the money. The culprit was a different app (The Find aka Shop Nearby). It must have been just a weird coincidence.
Thanks again,
Calin
Category: vip_iOS
-- posted at: 6:00am EDT
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Wed, 4 May 2011
iOS 4.3.3 is now available to download for iP4 GSM, iP 3GS, iPad2, iPad1, iPT 3rd and 4th gen.
Apple lists the following for the update:
This update contains changes to the iOS crowd-sourced location databasce cache including:
- Reduces the size of the cache
- No longer backs the cache up to iTunes
- Deletes the cache entirely when location services is turned off
I am downloading it now and will update later with my thoughts.
Category: vip_iOS
-- posted at: 2:22pm EDT
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Wed, 4 May 2011
I'm having a problem syncing my iPhone? I am getting error 13019. I'm using PC with WIN 7 running the latest iTunes and iOS on my iphone. I have Tried replacing sync cable and un syncing voice note which was recommend by the genius bar at apple.
Hi Jose,
Here is a solution that worked for another listener.
Thanks for getting back to me. Well as it stands the problem seems to be fixed for now.
Apparently I needed to unsync all my music, videos, and voice memos and resync back to the iphone...(per Apple Care).
I was told this error has been occurring in an infrequent manner, but happening none the less.
And for another.
Heres how to fix.
Unsync your music/videos or whatever isn't going onto your iphone/itouch by plugging in your device and unchecking the sync box within each multimedia tab then click apply. Let the device sync then once completed reconnect your device check all your sync tabs that you want and sync again. This should resolve the problems and sync your files.
It should only be your music and videos and some podcast that don't sync at the start but this description should fix the error (13019).
And for one more that the above did not work
I did what u suggested and no dice. So I did some digging on the Internet and I deleted all my voice memos that were on my iPhone 4 and synced it...guess what? It worked! Wow Unreal that was the problem. I emailed my voice memos that I wanted to keep for future reference and I also read that deleting any double voice memos will do the trick also. Have no clue as I thought it was very odd this is what was holding up all my music from being synced properly.
Let me know which one works for you.
As you can see you are not alone with the 13019 error.
Good luck.
Rob W
Category: vip_iOS
-- posted at: 5:30am EDT
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Tue, 3 May 2011
Hi Rob,
On an episode of your show in December you mentioned the HP printer that works well with the iPhone/ipad. Would you mind emailing me the model number?
Thanks and keep up the good work.
Marty G
Hi Marty,
The printer I talked about was the HP Photosmart Premium C310 series.
It is $149 at Best Buy. I liked it so much I purchased one for my Mom and another for my Wife.
Regards,
Rob W
Category: vip_iOS
-- posted at: 6:00am EDT
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Mon, 2 May 2011
How do you redeem a promocode for an App?
Hello Teri,
Thanks for listening to the show.
To redeem a promo code go to the main page in iTunes and in the upper right look for "Redeem" and click that and then paste in the promo code.
Or to redeem directly from iPhone/iPad/iTouch - Go to the App Store, then the "Featured" section. Then Scroll all the way to the bottom where ‘Redeem’ appears. To Redeem Tap in the code. You may be prompted to ‘sign in’ with your iTunes password (if you have not signed in recently or have a different setting). Click Redeem you should then see - “Thank you for redeeming your code. Your item is now downloading”
Regards,
Rob W
Tii
Category: vip_iOS
-- posted at: 6:00am EDT
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